Shipping Policy
Shipping Policy
1. Shipping Destinations We currently ship to all the United States. If you don’t see your location listed, please contact us to inquire about shipping options.
2. Processing Time All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or there are unforeseen delays, processing time may be extended. We will notify you via email if there will be a significant delay in the shipment of your order.
3. Shipping Rates Shipping costs are calculated based on your location and the size/weight of the items in your order. Shipping rates are displayed at checkout.
4. Delivery Time Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:
- Domestic Shipping: 3 to 6 business days
- International Shipping: 7 to 14 business days
Please note that these times are estimates and can vary due to factors such as weather, customs processing, and carrier delays.
5. Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through carrier’s website or tracking service. If you have any issues with tracking your order, please contact us.
6. Shipping Issues If you encounter any issues with your shipment, such as missing packages or delivery errors, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
7. International Orders For international orders, customers are responsible for any customs duties, taxes, and fees that may apply. These charges are not included in the shipping cost and are determined by your local customs authorities. Please check with your local customs office for more information.
8. Address Accuracy Please ensure that you provide the correct shipping address at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address after placing your order, please contact us as soon as possible.
9. Returns and Exchanges For information on our return and exchange policy, please refer to our [Return Policy/Exchange Policy] page.
10. Contact Us If you have any questions or concerns regarding our shipping policy, please contact us.